Job Description
About the Role
The Business Support Specialist will play a key role in supporting Tekgration’s daily operations, administrative functions, and customer service efforts. The ideal candidate is detail-oriented, proactive, and capable of handling multiple tasks in a dynamic environment. This position requires a strong ability to manage processes, communicate effectively, and provide high-level sales, operations, and project coordination support. If you thrive in a fast-paced, entrepreneurial environment and enjoy taking ownership of key initiatives, this role is for you!
Key Responsibilities:
Provide administrative support, including document management, data entry, and process coordination.
Assist in sales operations, including proposal preparation, order processing, and contract management.
Support customer relationship management efforts by responding to inquiries and tracking engagements.
Maintain and update business systems, such as Google Workspace, monday.com, and QuickBooks.
Help coordinate marketing and social media efforts, including content scheduling and basic graphic design/
Assist with vendor and partner communications.
Perform research and compile reports to support business development efforts.
Support compliance and reporting efforts related to cooperative contracts and federal market expansion initiatives.
Qualifications and Skills:
Associate's or Bachelor's degree in Business Administration, Marketing, or a related field (or equivalent experience).
2+ years of experience in administrative, sales, or business support roles.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite, Google Workspace, and CRM/project management tools.
Experience with QuickBooks, and monday.com is a plus.
Excellent written and verbal communications skills.
Prior experience in government contracting or technology sales is a plus.
Strong problem-solving skills, past remote work experience with proven ability to work independently.
Military veterans and veteran spouses are highly encouraged to apply.
About the Company
Tekgration LLC is a Technology Solutions provider dedicated to delivering innovative, secure, and modern technology solutions to government agencies. As a growing company, we seek a Business Support Specialist to assist in operational and administrative functions to improve efficiency and drive business growth.